Privacy Policy

This Privacy Policy explains how SGB Coaching ("we", "us", "our") collects, uses, stores, and protects personal data when you visit www.sgbcoaching.com, contact us, or use our coaching and mentoring services.

We are committed to protecting your privacy and handling your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR) where applicable.

1. Data Controller

The data controller responsible for processing your personal data is:

2. Personal Data We Collect

We may collect and process the following personal data:

• • Name and surname
• • Email address
• • Phone number, if provided
• • Information you submit via contact forms, emails, or booking enquiries
• • Coaching related information you voluntarily share during sessions
• • Technical data such as IP address, browser type, device information, and pages visited

We only collect personal data that is necessary for legitimate business and coaching purposes.

3. How We Collect Data

Your personal data is collected when you:

• • Contact us via the website or email
• • Request information or book a coaching session
• • Participate in coaching sessions or programmes
• • Use the website, including through cookies or analytics technologies where enabled

4. Purpose of Processing

We process your personal data for the following purposes:

• • Responding to enquiries and communications
• • Providing coaching services
• • Managing professional relationships and bookings
• • Improving website performance and user experience
• • Complying with legal or regulatory obligations

We do not sell, rent, or trade your personal data.

5. Legal Basis for Processing

Under Swiss FADP and GDPR, we process personal data based on one or more of the following legal grounds:

• • Your consent
• • Performance of a contract or steps prior to entering into a contract
• • Compliance with legal obligations
• • Legitimate interests, provided these do not override your fundamental rights

6. Confidentiality and Coaching Data

Information shared during coaching sessions is treated as confidential and handled with care. Such information is used solely for the purpose of delivering coaching services and is not disclosed to third parties unless:

• • You give explicit consent
• • Disclosure is required by Swiss law

7. Data Sharing and Third Parties

We may share personal data with trusted third party service providers only where necessary, such as:

• • Website hosting providers
• • Email and communication tools
• • Payment service providers
• • Website analytics providers, if enabled

All such providers are contractually required to protect personal data and comply with applicable data protection laws.

8. Analytics and Cookies

This website may use cookies and similar technologies to ensure functionality, improve user experience, and analyse website usage.

If website analytics tools such as Google Analytics are implemented, they may collect anonymised or pseudonymised information about how visitors use the site, such as pages visited, time spent on pages, and general location data.

Where required by law, analytics cookies will only be activated after you provide consent via a cookie banner. You may withdraw or change your consent at any time through your browser or cookie settings.

9. International Data Transfers

If personal data is transferred outside Switzerland or the European Economic Area, appropriate safeguards will be applied, such as adequacy decisions or standard contractual clauses, in accordance with Swiss FADP and GDPR requirements.

10. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Coaching related data is stored securely and deleted when no longer required, unless retention is legally mandated.

11. Your Rights

You have the right to:

• • Access your personal data
• • Request correction of inaccurate or incomplete data
• • Request deletion of your data, where legally permitted
• • Object to or restrict certain processing
• • Withdraw consent at any time
• • Request data portability, where applicable

To exercise your rights, please contact sandra@sgbcoaching.com.

12. Data Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

Despite these measures, no online system can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated date.

14. Contact

For questions about this Privacy Policy or how your personal data is handled, please contact: